Frequently Asked Questions
Technical & Customization
Can you create a customized solution for me?
Yes. As an integrated factory and trader, we support full OEM/ODM customization. If you have specific requirements, please get in touch with our team to see how we can help.
What metals do you use for custom products?
304 stainless steel, 316 stainless steel, carbon steel, galvanized steel and aluminum.
How to select the ideal bollard for your facility?
Our experts recommend matching the bollard type to your traffic frequency. For high-volume access, Automatic Hydraulic systems are best, while 316L Stainless Steel is essential for coastal longevity.
Which colors are available?
We can customize any color you want, just see the quantity you need, because the cost of custom colors is different. Our regular color is stainless steel silver.
Installation & Engineering
Do you offer installation services?
No, we do not typically send engineers for on-site installation guidance as a standard service.
However, we provide comprehensive support to ensure a successful installation. We supply complete installation manuals, technical drawings (including CAD files), and wiring diagrams. Our technical team offers full remote guidance via video call, phone, and email throughout the entire installation and commissioning process. For large projects or specific requirements, on-site engineer supervision can be arranged as a paid optional service.
How far apart should bollards be installed from one another?
Common guidance often falls in the 3–5 feet range. For detailed installation spacing standards and anti-ram security guidelines, please refer to our comprehensive guide:
Recommended Distance Between Bollards.
B2B Business & Shipping
What is the lead time for bulk or custom orders?
Because we manage the production line, we offer faster delivery than standard distributors. Standard models are typically ready in 7-15 days , while custom technical designs are prioritized to meet your project timeline.
Where do you ship to?
RICJ ships worldwide. We have extensive experience delivering to regions including Europe, Australia, and the Middle East.
